Refund Policy

Subscription through Google Play – Android:
If you’ve subscribed to PICASOTV App using your Google Play Store, there are two ways you can request a refund:

  • If it’s been less than 48 hours since you were charged, you can request a refund directly from Google by following the instructions found here.
  • If it’s been more than 48 hours since you were charged and less than 10 days of the transaction date, please follow the next steps:
  • Get Google Play order number (ex: GPA.1234-5678-9012-34567). You can find this number in your Google Play account here.
  • Send us an email to with the Subject “Refund”, include your GooglePlay Number and the email with which you made the purchase. Note: Refund requests may only be accepted if requested within 10 days of the transaction date.


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